Phone (617) 515-9786

Resume

PROFESSIONAL EXPERIENCE

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NC SAP Staffing & Consulting L.L.C.

Can provide SAP contractors to companies looking for short term consulting. The work typically involves discussions with the business about the requirements. We can facilitate workshops for blueprinting, perform Gap analysis's, write functional  specifications, write test plans, write training documentation, conduct basic SAP training.

Houghton Mifflin Harcourt (December 2006 – June 2010)

Order to Settlement Director, Boston

Management of 5 employees working with SAP configuration and production support

o    Responsibilities

§  Supporting production issues with  24x7 on call schedules

§  Change requests i.e. New business requirements turning  into integrated solutions across multiple legacy systems (Tibco, Logpro, Salesforce.com, E-commerce)

§  Managing multiple projects with tight deadlines, limited resources and conflicting priorities

§  Optimize and refine the SAP system by implementing new processes and design.

§  Insure business involvement in any changes

o    Accomplishments

§  Customer conversion for Heinemann using Back Office Associates

§  Integrated Harcourt business into existing production

§  Stabilized (fixing bugs and design issues) the go-live November 2006

§  Removing customized solutions and bringing back Standard SAP

§  Implemented a tool for R/3 order entry monitoring and reporting (ZOTCM), which is used by 800 plus users      

§  Added one division( Division 25 in SAP (Riverdeep)

§  Reduced the number of screens during order entry (new order types, ATP, Text Pop-Up). Reduced the time entering an order 50 %.

§  Removed Batch Configuration which by itself was a week-end long project with SAP support

§  Implemented Consignment Processing

§  Improved incomplete EDI orders due to incorrect ISBN by introducing a service material number.

§  Implemented Winshuttle, a user friendly tool to get data into SAP

§  Trained the team to be able to handle all of the above without adding any new resources

§  OTS process is the most visible and most enhanced process during my engagement here

 

 

For my full resume please contact me via e-mail. You can use the contacts page to get my e-mail. Click here

 

 

 

 

 

 

 

 

 

 

Summary

A proven project manager and SAP Senior Functional Consultant with strong analytical and troubleshooting skills. By utilizing his sales, marketing and general business background – he quickly grasps strategic client needs and identifies effective solutions. He has strong project management skills and is able to establish a productive working relationship with clients on any level in the organization. He has been implementing the SAP CRM & ERP software, working with implementations for more than 20 years. His knowledge expands from order management to invoicing, including inter-company business, pricing, EDI and taxes. He has experience in the Medical, Publishing, E-business, Graphics, Chemical, High Tech, and Oil Industries. He quickly adapts to a new business environment. He is detail oriented, organized and systematic with a demonstrated ability to deliver cutting edge, quality work on time.